We’re based in Hallam VIC.  All BlendPlus orders ship directly from our warehouse Hallam Victoria.

We ship all orders placed Monday – Friday before 3:30PM AEST the same day. For customers within the Australia, your order should arrive within 2-5 business days via Australia Post/Fastway/Couriers Please. If you do not receive your order within 7 days, please check your mailbox and tracking number, then contact us and we will make sure to get you blending in no time!

We ship international orders via DHL and Australia Post. Average delivery time is 7-10 business days, but could take longer depending on your country’s customs process. This is outside of the control of BlendPlus and the shipping carrier. With DHL, Australia Post once your order arrives in your country, it is transferred to your local postal carrier for final delivery, and DHL, Australia Post tracking may stop updating. If it’s been more than 5 weeks, contact us and we will help track down your order. Please note that certain countries may apply tariffs after the package is accepted. We recommend checking with your local post office to find out if that applies to you as BlendPlus does not cover customs fees, import duties, taxes or other charges.

We ship orders placed before 3:30PM AEST the same day Monday – Friday excluding postal holidays.

Upon order completion, you will receive an email and/or text message confirming your order. You will also receive a shipment confirmation and tracking number via email and/or text message once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us.

If you entered the wrong information for your order, please contact us as soon as possible. We’ll do our best to change it for you, but we can’t guarantee anything in this case as our orders are processed and shipped very quickly after purchase.

Yes. Can ship to Australian PO BOX, Parcel Lockers.

Yes! We recommend that you bring your BlendPlus in your checked bag without any liquid inside. Many folks, even flight attendants and pilots, bring BlendPlus in their carry-on regularly, but in some rare cases the Officers may not allow it.

Your BlendPlus can be stored in a cupboard, as you would any other cup or protein shaker. We recommend keeping the lid loose rather than tightly closed, to allow any excess water to evaporate.

We recommend blending water with a drop of soap to clean your BlendPlus. Rinse with plain water, and you’re ready for your next blended creation.

Your BlendPlus weighs just over 400g, so it’s light enough to toss in your bag and go!

If your BlendPlus is out of warranty or you’ve had some accidental damage and need to replace a broken part, you can order replacement parts at a very low cost. We want to keep our customers happy and healthy!

Yes, we have 4 granted patents on our game-changing technology. We designed the original portable blender in Melbourne and worked hard to turn our concept into reality.